Privacy Policy

1. Introduction

123.ee OÜ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 123.ee or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request a quote or consultation
• Communicate with us via email or phone
• Engage our services

This information may include:

• Name and contact information (email, phone, address)
• Company information
• Project details and business requirements
• Payment information (processed securely by third-party processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and requests
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze website usage and performance
• To comply with legal obligations
• To protect our rights and interests

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context:

• Consent: When you provide explicit consent for marketing communications
• Contract: When processing is necessary to perform a contract with you
• Legal obligation: When we must comply with legal requirements
• Legitimate interests: For business operations that don't override your privacy rights

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

5.1 Service Providers

We may share information with trusted third parties who assist us in:

• Website hosting and maintenance
• Email marketing services
• Analytics and performance monitoring
• Payment processing
• Legal and professional services

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access, alteration, or disclosure
• Accidental loss or destruction
• Malicious attacks

Security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:

• The nature of the information
• Legal and regulatory requirements
• Business operational needs
• Your relationship with our company

8. Your Rights (GDPR)

If you are in the EEA, you have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request transfer of your data
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookies through your browser settings. For detailed information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover such information has been collected, we will delete it immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Other approved transfer mechanisms

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending email notifications for significant changes

14. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For data protection related inquiries, you can contact our Data Protection Officer at [email protected].

This Privacy Policy is governed by Estonian law and European Union data protection regulations, including the General Data Protection Regulation (GDPR).